Wahyuni, Nur Cahyati. “Sistem Informasi “Aspirasi”: Sebuah Bentuk Penanganan Complain Perpustakaan Universitas Gadjah Mada”. IJAL (Indonesian Journal of Academic Librarianship) 1, no. 2 (September 4, 2018): 75–85. Accessed January 13, 2026. http://journals.apptisjatim.org/index.php/ijal/article/view/36.